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Work Orders Procedure
Effective 1-1-09
- Emergency work orders (1): These requests should be e-mailed to the Office of Plant Services work order address sue.lommen@minotstateu.edu or faxed to 701-858-3002. The e-mail or fax should include the requester’s name, telephone number and location and nature of problem. These emergency requests will be initially reviewed by Roger Kluck, director of facilities, or Ron Dorn, vice president for administration and finance, if the director of facilities is not available. Then, either Terry Wald (general maintenance supervisor) or Jeff Meyer (estimating and carpentry supervisor) will review the requests. Wald or Meyer will either address the emergency themselves or assign the repairs to the appropriate staff person. This process would only apply to emergency work; all other work must follow Options II or III. These work orders will be tracked in the North Dakota University System Plant Services Management Program "FAMIS," starting 2010.
- Non-Routine/Major Requests/Department Moves/Relocation of Property to storage (2): This form will be mailed out and is currently available on the Web site and will be revised. This form will be used for all non-emergency maintenance requests except construction projects. This form would be utilized so that work requests are reviewed by department chairs or deans and their vice president. Once this form is received by plant services, it will be reviewed by Roger Kluck, director of facilities, or Ron Dorn, vice president for administration and finance, if the director of facilities is not available, and a determination will be made if the work is routine maintenance or special circumstances. Special circumstances will require a cost estimate by the director of facilities and notification to the appropriate vice president and department chair or dean that there will be a cost to a department; the request will include a request for approval of the charges and a cost code. The work will be tracked in "FAMIS," starting 2010. This procedure would replace the current forms for taking equipment off inventory.
- Major/Minor Requests for construction projects (3): This form will be similar to the form in Option II, except it will have a required approval section for the vice-president for administration and finance of the proposed project. The submittals shall include a section in which the requestor outlines how it meets the department’s and president’s goals and where the funding will come from. This form will be available on the Web site and will also be mailed out. The work will be tracked "FAMIS," starting 2010.
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